Ordering & Payment

1. Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery across Pakistan. You only pay when your order arrives at your doorstep.

2. How do I place an order?

Simply select "Shop Now," choose your product, and complete checkout. We'll confirm your order via WhatsApp shortly after.

3. Why do you confirm orders on WhatsApp?

We verify every order through WhatsApp to prevent fake/fraudulent orders and make sure your delivery details are correct before dispatch.

Shipping & Delivery

4. How long does delivery take?

Orders are delivered within 3 days across Pakistan via Leopards, TCS, or PostEx courier services.

5. Do you deliver to my city?

Yes, we deliver nationwide across Pakistan.

6. How can I track my order?

Once your order is dispatched, you'll receive a tracking number via WhatsApp/SMS. You can also check status on our Track Your Order page.

7 . How long does the battery last?

The Astish Light has a 35-hour battery life on a single charge.

8 . How do I charge it?

It charges via C-Type (USB-C) cable, included in the box.

9 . Does it have different brightness settings?

Yes, it offers 3 brightness modes — warm, neutral, and cool light.

10. Is the lamp adjustable?

Yes, it folds flat and bends to fit any reading position.

11. What if my product arrives damaged or faulty?